They could have been more open and honest about what was happening and/or going to happen. I will bash the rather weaselly way they went about this whole affair though.
#See finance to banktivity software
Please note I'm not here to bash the Banktivity folks, it's good software that unfortunately no longer fills my needs. (I had previously told them I didn't require any extra cost type frills, as I enter everything manually). Rather than alert me to that, they were happy to trap me into something that I didn't want or need. I fully believe at the time I made my initial query to IGG support, they knew that the v.8 was upcoming. Needless to say I am not happy with what I consider to be a bait/switch type tactic.
#See finance to banktivity trial
You'd think at some point during my 30 day trial with v.7 that they would have sent a heads-up to purchase the software while I can. I'd hate to see you go to another software package, but you may want to look into your other options. If you are not interested in Banktivity 8 because of the subscription, unfortunately I don't have any options for you with Banktivity. There is not a one-time purchase option with Banktivity 8.
This is the reply I got:īanktivity 8 is subscription based. (there's always a but in these stories!), it turns out that the new v.8 software is subscription only (absolutely no mention of that by them before I downloaded that version!), and there's no way to keep the v.7 I had been using. They suggested I download that software, which I did.īut. I contacted support again, and was told that there is a new version, Banktivity 8, hence v.7 being no longer for sale. With 5 days left on that trial, I went to purchase the v.7 software, and it returned a 'Item is not available for sale' message. All went well, had a 30 day trial with Banktivity 7, was pretty happy with it too. With that, they instructed me to use the 30 trial period for Banktivity 7 (what I ultimately wanted) on the new Mac, and import that newer data file. I did that, and moved that data file over to my new Mac. I contacted IGG support, and they instructed me to download Banktivity 5 (which worked on my old Mac), and use the 30 day trial period to 'update' my iBank 4 data file to a (I presume) newer format to use with Banktivity 7. With the purchase of a new MacBook it was no longer supported with Catalina. I had been a long-time iBank 4 user, since 2012. Sorry to reopen an old thread, but I thought I'd relate my recent Banktivity experience here for posterity.
0 kommentar(er)
